Shipping policy

Shipping Policy

At Mata Payals, We Take Pride In Delivering Our Handcrafted Silver Jewelry Safely And Swiftly To Your Doorstep — Whether You're In India Or Across The World.


  Domestic Shipping (Pan India)

  • Shipping Charges: FREE On All Orders Across India
  • Order Processing Time: 1–2 Business Days From The Date Of Order Confirmation
  • Estimated Delivery Time: 3–5 Business Days After Dispatch
  • Tracking: A Tracking Number Will Be Shared Via Email/SMS Once Your Order Is Dispatched

Delivery Timelines May Vary Slightly During Festive Seasons, Public Holidays, Or In Remote Areas.


🌍 International Shipping

  • Shipping Charges: ₹3,000 Per Package (Flat Rate)
  • Order Processing Time: 1–2 Business Days From The Date Of Order Confirmation
  • Estimated Delivery Time: 4–8 Business Days After Dispatch (Varies By Destination Country)
  • Tracking: A Tracking Number Will Be Shared Via Email Once Your Order Is Dispatched

Customs, Duties & Taxes

International Orders May Be Subject To Customs Duties, Import Taxes, And Other Fees Levied By The Destination Country. These Charges Are The Sole Responsibility Of The Customer. Mata Payals Is Not Liable For Any Delays Caused By Customs Clearance Procedures.


📦 General Notes

  • Orders Are Processed On Business Days (Monday–Saturday, Excluding Public Holidays).
  • We Do Not Ship To P.O. Boxes For International Orders.
  • In Case Of Any Shipping Delays Or Issues, Please Contact Us At Our Whats Number +91-99026-85925 Or Email Us At Support@matapayals.com And We Will Assist You Promptly.